Frequently Asked Questions
Everything you want to know about popbar — from what's inside our pops to how to open your own shop.
Treats
Why gelato on a stick?
Why not?
We wanted to reinvent the authenticity of gelato and nostalgic feeling to which you are accustomed, with this kid friendly delight. Portable, easy to eat, and environmentally friendly.
What is gelato?
Gelato is not quite ice cream, and it's as simple as that.
At popbar we proudly use natural ingredients to offer a traditional gelato experience filled with an abundance of taste and fun in each bite.
What is the difference between gelato and ice cream?
• Ice Cream has a high percentage of cream, resulting in more calories and more fat. NOT POP
• Gelato uses more milk than cream, saving you from very unfriendly calories. VERY POP
• Ice Cream consists of more air (upwards of 50%!), significantly compromising authentic taste and flavor. NOT POP
• Gelato uses less air to create a denser and richer product that is full of flavor, but light on your palate (and gentler on your scale). VERY POP
What flavors do popbars come in?
Our basic flavors of popGelato are Banana, Chocolate, Coconut, Coffee, Cream, Gianduia, Hazelnut, Mint, Peanut Butter, Pistachio and Vanilla. Premium combinations and special flavors rotate on a daily basis to offer a wide selection.
As for popSorbettos, try our Lemon, Mango, Mixed Berries, Orange, Peach, Pineapple, Strawberry or one of the many flavors that rotate depending on the seasonal fresh fruit selection.
What's the difference between popGelato, popSorbetto and yogurtPop?
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
What poppings and premium dips are available with myPop?
Poppings available: Almonds, Hazelnuts, Pistachios, Shredded Coconut, Chocolate Sprinkles, Caramel Corn, Crushed Waffle Cones
Premium imported dippings available are: Dark Chocolate, Milk Chocolate, White Chocolate, Mint Dark Chocolate
Poppings and premium dippings availability may vary by location.
Can you cater my event?
Of course! Please visit the miniPops, popbars, or popBites to Go sections of our website for more information.
If I don't see a flavored popbar, does it mean I can't have it?
Absolutely not!
We love variety and different, unique flavors so feel free to suggest your favorites. It will put us in a good mood and keep us busy in our popLab.
What sizes do popbars come in?
Popbars come in two sizes: regular sized popbars (about 3 ounces, plus dippings and poppings!) and miniPops, which are ideal for events.
Where do popbar ingredients come from?
In order to offer a traditional gelato experience, popbar proudly selects all ingredients from a variety of sources.
Each location sources top quality milk and fruit supplies that comply with our strict quality standards to guarantee the freshness and lightness to which you are accustomed.
All popbars are free of any artificial colors and preservatives and are made in house.
Where is your gelato made? Who makes it?
All popGelato, popSorbetto and YogurtPops are freshly made in house throughout the day in our visible popLab.
Feel free to take a peek while our Popologists produce small batches of 26 popbars at a time using 100% all-natural ingredients. Our Popologists take pride not only in making popbars, but also in serving them according to your specifications.
Do you use any corn syrup?
No, we do not use any corn syrup to pop our popbars.
Are popbars preservative-free? Gluten-free? Kosher?
Yes! Yes! and Yes!
All of our popbars are freshly made from all natural ingredients.
Our popGelatos, popSorbettos and YogurtPops are completely free of artificial flavors and preservatives.
All of our products are Kosher certified in the New York location.
Franchising
How long does it take for an application to be pre-approved?
We review applications on a daily basis and get back to you within a week’s time.
Is there a location limit?
We are seeking both Multi-Unit Candidates to help us grow in selected markets, and Area Development Candidates (3 or more locations) to develop a specific region.
What are a few of Popbar's Franchising advantages over the competition?
Popbar’s Franchising advantages lie in its simple operations, low cost of goods and fast customer transactions which are unique to our concept.
I would love to open a Popbar location, can you give me more information?
Thank you, please visit our franchising information section for more information.
What types of shop models/formats are available?
- Full Size Shops with Seating, below 1000 square feet
- In-line Shops or Kiosks, below 600 square feet
How many Popbars may I open in my country/state/neighborhood?
We will study your specific area and provide you with the tools to maximize your development.
How do I obtain a copy of your Franchise Disclosure Document?
Franchise Disclosure Document will be provided once a potential franchisee submits an application.
Do you negotiate leases?
We will assist the franchisee in lease negotiations.
How much income will the shop generate?
Unfortunately, due to franchise laws, we cannot provide you with specific information. A Franchise Disclosure Document and franchise store performance information may be provided once a potential franchisee submits an application. The goal is to help the potential franchisee make the decision about franchising with Popbar being the right choice for them.
From where are supplies purchased?
Supplies are purchased from Popbar approved vendors throughout the USA.
How long will it take to open a shop?
Once a location is finalized, and a construction permit has been issued, construction usually takes 8 to 12 weeks
Do you provide training?
Yes, besides ongoing training, we offer two sessions of training: a basic managerial introduction at our New York headquarters, and a comprehensive training session on location before opening.
Do you provide marketing assistance, and continual evolution and feedback of location?
Yes, we provide you with a Grand Opening strategy, which will assist with successfully launching new shops; Local Store Marketing, which will ensure that the marketing budgets and ideas are best being used, and Point-Of-Purchase (POP!) materials and graphics for promotional materials
Is Popbar looking to franchise in both the United States and internationally?
Yes, we are looking to expand throughout the United States and all over the globe. Fill out a Franchising Application and let us know where you would like to pop next! Our vision is to make Popbar iconic everywhere!
What kind of candidates are you looking for?
We are looking for individuals who are interested in devoting their time and effort in opening Popbar franchised shops. We especially seek those who dream big and are passionate about our brand and its treats. Passion goes a long way!
What is the cost of opening a Popbar?
Popbar’s Franchising program offers competitive franchise fee structures and a low investment cost. We will be happy to discuss different scenarios over a phone call.
Do you have a financing program available?
Yes, we teamed up with financial institutions to provide a financing program that streamlines the process and makes it quick and effective.
More Info
Can I leave you a comment or suggestion?
Yes, please feel free to give us your feedback.
I love popbar. How can I become a Popaholic?
Thank you! Feel free to leave us your feedback, tell us about your favorite flavors and sign up for our newsletter.
As a true Popaholic, don't forget that you can follow us on Twitter and like us on Facebook and Instagram as well.

